At MEB Luxury, we prioritize premium quality and customer satisfaction. If a customer is not satisfied with their purchase, we offer a clear and fair return process:
- Return Window: 14 days from delivery
- Condition: Items must be unused, unworn, and in original packaging with tags intact
- Exclusions: Final sale items, intimate goods, and customized products are non-returnable
Return Process:
- Submit a return request via info@mebluxury.com within 14 days
- Ship returns via UPS, FedEx, or DHL only
- Include clear photos of the item, packaging, and any defects
Refunds:
- Issued after inspection to the original payment method
- Covers item price only; shipping costs are non-refundable
- No restocking fees apply
- Please note: All refunds are processed through our designated vendor system to ensure proper documentation and compliance
Exchanges: Available only for defective or incorrect items. Notify us within 48 hours of delivery.MEB Luxury Privacy PolicyWe are committed to protecting customer data and ensuring transparency in how it’s handled.Information Collected:
- Contact details, shipping info, payment data (via secure third-party processors), purchase history, and device/browser data
Usage:
- Order fulfillment, customer support, promotions, site improvement, and legal compliance
Data Sharing:
- Only with trusted logistics, payment, and service providers
- We do not sell personal information
Security: We use industry-standard measures to protect data from unauthorized access or misuse.Customer Rights:
- Access, update, or delete personal data
- Opt out of promotional communications
- Contact: info@mebluxury.com
